CS(Customer Services)

CS(Customer Services)

We conduct a variety of CS (Customer Services) activities to prolong the use of your equipment.
If you have any trouble, please feel free to contact us.

  1. 1Necessity of inspection

    Long-term use of the device will inevitably require inspection and repair. Let me briefly introduce what happens when you leave it alone.

  2. 2Inspection and repair flow

    This section explains the basic flow when performing inspection and repair.

  3. 3Consumables list

    You will be provided with a list of consumables for which the price, delivery date, and appearance of the consumables of the equipment you are using can be found in the list.

  4. 4If the equipment is not used for a long period of time

    We will introduce measures that we recommend you to implement after long period of out-of-use of your equipment so that the system can be operated smoothly when starting up again.

  5. 5Daily Inspections

    Equipment inspection that we recommend you to perform on a daily basis.